Frequently Asked Questions

Why is my Tablet not able to boot up normally?

Tablet's may be accidentally set to media / factory mode, happen when the power and volume keys are pressed at the same time.

Solution:
• Unplug the USB cable from your tablet
• Insert a Paper Clip into the Tablet's "Reset" Hole (at the side of the tablet) for 10 seconds. Done correctly, the Tablet will power down.
• After successfully powering down the Tablet, press and hold the Power Button and Volume Key together for 10 seconds which will enter into factory mode.
• Inside factory reset mode please select "Reboot System Now".

Refer to the video link below for reference:

Click Here to View

**If problem persist please contact AM for further assistance.

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Last Updated a year ago