Frequently Asked Questions

The Indicator LED (Power and / or Error) of my Printer is flashing. What should I do ?

Please cross check your observation with the following possible errors and corresponding recovery conditions. Note that these are recoverable errors.

Error DescriptionPOWER
Indicator LED

ERROR
Indicator LED
Recovery Condition
Thermal head high temperature detection error
Flashes at 1 second intervals
OffThe printer recovers automatically when the thermal head cools.
Cover open errorOnOnThe printer recovers when you close the cover.
Near end errorOnFlashes at 4 second intervals
The printer recovers when you set a new paper roll and close the rear cover.
Paper out errorOnFlashes at 0.5-second intervals
The printer recovers when you set a new paper roll and close the cover.
Ethernet link disconnection detection (*1
(Physical link disconnection)
Flashes at 4 second intervals.

Flashes at 4 second intervals.

Connect an Ethernet cable.

Ethernet link disconnection detection (*1
(IP address lost)
Flashes at 0.25
second intervals.
Flashes at 0.25 second intervals.

Set the correct IP address and restart the printer.
(*1: IFBD-HE07 only



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Last Updated 11 months ago