Click on the category to browse FAQs.

• Android Tablet (4)

  Android Tablet
  • My Tablet is not having any display, what could be the issues?
  • My Tablet is unable to connect to the Wi-Fi, what could be the issues?
  • My Tablet unable to detect Wi-Fi, what could be the issues?
  • Why is my Tablet not able to boot up normally?

• Merchant Application (5)

  Merchant Application
  • Merchant App new orders is not displaying in the "Current Order" page, refreshing page is still not showing orders, but receipts are printed out, Customers are asking about their orders, What should I do ?
  • My Merchant App is not working/responding, what do I do?
  • My Merchant App keeps showing “Please wait...", what should I do?
  • My Merchant App prompts login failed, what do I do?
  • My Merchant App showing “Error in retrieving data. Please check internet connection and try again later”, what should I do?

• Setup Box (LWS) (1)

  Setup Box (LWS)
  • No LED Signal on my Setup Box (LWS), what should I do?

• Thermal Receipt Printer (3)

  Thermal Receipt Printer
  • My Printer is not printing/responding, what could be the issues?
  • My Printer is not printing/responding/paper feeding, what could be the issues?
  • The Indicator LED (Power and / or Error) of my Printer is flashing. What should I do ?

• Wi-Fi Connection (2)

  Wi-Fi Connection
  • There is still no Wi-Fi connection, what do I do?
  • There is still no Wi-Fi connection, what should I do?